Legal
Refund Policy
Effective date: October 9, 2026
AS TRADE LLC provides staffing and recruiting support. Fees, deliverables, and any refund or replacement terms for a client engagement are governed by the applicable written client agreement.
Client services
If you have paid in advance for a service and believe that an agreed service was not provided, contact us with your name, payment details, and a description of the issue. We will review the request against the applicable agreement and the services delivered.
Unless a written agreement or applicable law says otherwise, fees for recruiting work already performed are not refundable solely because a candidate was not selected, an interview did not lead to an offer, or a hire did not meet expectations. Any replacement, credit, or refund arrangement must be stated in the applicable client agreement.
Candidate services
Any fee charged to a candidate, if applicable, and the terms for that service will be disclosed in a separate written agreement before payment. Refund requests for such services will be handled under that agreement and applicable law.
How to request a review
Email admin@astradellc.com with the subject Refund Request or call (737) 279-3799. Include the service, payment date, and reason for your request. We will review it and respond.
Nothing in this policy limits any rights that cannot be waived under applicable law.
Request a review